Course Code: TC-GMP-MR-03  |  Version: 1.0  |  Duration: 3.5 hours  |  Level: Intermediate to Advanced

Course Overview

Management Review is the formal, scheduled process by which senior leadership evaluates the continuing suitability, adequacy, effectiveness and alignment of the Quality Management System (QMS) with strategic business objectives. It is one of the most powerful — and most frequently misunderstood — elements of the Pharmaceutical Quality System defined in ICH Q10.

When done well, management review transforms quality data into strategic decisions, connects operational performance to leadership accountability, and drives continuous improvement. When done poorly, it becomes an annual compliance exercise — a meeting that satisfies a regulatory checkbox while contributing nothing to the business.

This course equips all participants in the management review process — from data contributors to meeting chairs — with the knowledge, skills and frameworks needed to conduct management reviews that genuinely improve quality system performance.

Learning Objectives

On completion, learners will be able to:

  • Define management review and explain its role within ICH Q10 and ISO 13485 quality management systems
  • Identify all mandatory and recommended inputs to management review under applicable regulatory requirements
  • Plan and schedule a management review programme — including frequency, format and participant responsibilities
  • Prepare high-quality management review input reports, including meaningful metrics, trend analysis and recommendations
  • Chair or actively contribute to a management review meeting, ensuring all agenda items are addressed substantively
  • Document management review outputs — decisions, resource allocations, action items — to GMP standard
  • Manage and track management review action items through to verified completion
  • Demonstrate the link between management review and continuous improvement under ICH Q10
  • Identify the most common management review failures and inspection findings, and how to avoid them

Audience

QA Managers, Site Leads, Quality Directors, MR Participants

Course Content

Lesson 1 — What is Management Review?
6 Topics
1 Quiz
Slide 1 — Lesson 1 — What is Management Review?
Slide 2 — Regulatory Basis for Management Review
Slide 3 — The ICH Q10 Pharmaceutical Quality System Model
Slide 4 — Management Review vs Quality Review — Key Distinction
Slide 5 — What Management Review Is NOT
Slide 6 — Lesson 1 — Key Takeaways
Lesson 1 — Knowledge Check
Lesson 2 — Inputs to Management Review
6 Topics
1 Quiz
Slide 8 — Quality Metrics — What Good Looks Like
Slide 9 — The Annual Product Review as a Management Review Input
Slide 10 — Regulatory Intelligence as a Management Review Input
Slide 11 — What Makes a Poor Management Review Input
Slide 12 — Lesson 2 — Key Takeaways
Lesson 2 — Knowledge Check
Lesson 3 — Planning and Scheduling Management Review
6 Topics
1 Quiz
Slide 14 — A Tiered Management Review Structure
Slide 15 — Roles and Responsibilities
Slide 16 — The Management Review Schedule and SOP
Slide 17 — Sample Management Review Agenda
Slide 18 — Lesson 3 — Key Takeaways
Lesson 3 — Knowledge Check
Lesson 4 — Preparing the Management Review Report
5 Topics
1 Quiz
Slide 20 — The RAG Dashboard — Making Status Visual
Slide 21 — Writing the Trend Analysis Narrative
Slide 22 — Writing Effective Recommendations
Slide 23 — Lesson 4 — Key Takeaways
Lesson 4 — Knowledge Check
Lesson 5 — Conducting the Management Review Meeting
6 Topics
1 Quiz
Slide 24 — The Role of the Chair in Management Review
Slide 25 — Active Participation — Expectations for All Attendees
Slide 26 — Handling Difficult Data and Uncomfortable Findings
Slide 27 — Taking Minutes — GMP Requirements
Slide 28 — Common Meeting Failures — What to Avoid
Slide 29 — Lesson 5 — Key Takeaways
Lesson 5 — Knowledge Check
Lesson 6 — Outputs, Actions and Continuous Improvement
7 Topics
1 Quiz
Slide 30 — Mandatory Outputs of Management Review
Slide 31 — The Management Review Action Register
Slide 32 — Verifying Action Effectiveness
Slide 33 — Management Review and the Continuous Improvement Cycle
Slide 34 — Setting Quality Objectives for the Next Review Period
Slide 36 — Lesson 6 and Course — Key Takeaways
Lesson 6 — Knowledge Check
Reference — Regulations, Glossary and Certification
Final Quiz
Final Assessment — Management Review in GMP Environments